This accessibility statement applies to Delta, the online system provided by MHCLG to facilitate the collection of statistical data and the administration of grant applications including:
- local government finance statistics
- housing and planning statistics
- homelessness statistics (e.g. H-CLIC)
- other MHCLG data collections
- grant administration
This website is run by the Ministry of Housing, Communities and Local Government. On this website you should be able to:
- zoom in up to 200% without the structure of the page being disrupted
- navigate most of the website using a keyboard
- skip to the main content of all pages using a keyboard
- skip back to the top of all pages using a keyboard
- read and access all menu and sub-menus using a keyboard or screen reader
- use a keyboard or screen reader to read and access all tables
How accessible this website is
This website is not fully accessible. For example:
- not all pages have headings which describe their purpose clearly
- not all pages can be used with screen readers or speech recognition software
- not all pages can be searched for and located easily
- not all links describe their purpose
- labels and instructions are not always provided when user input is required
- navigational mechanisms used more than once are not always consistent
- some sections of pages do not have high colour contrast
- some non-text content do not have alternative text
- error handling in some form field areas are not in line with the GDS Design Systems
Browser and device compatibility
It is recommended that you use:
- Google Chrome
- Microsoft Edge
- Safari
- Firefox
Functionality cannot be assured or supported through other browsers. This website is not compatible for use with mobile devices.
Reporting accessibility problems with this website
If you need any help to use this website or to access any information held within it, contact us by email through the Delta Service Desk at mhclg.digital-services@communities.gov.uk.
The Ministry of Housing, Communities and Local Government will provide support to any user that is having difficulty using Delta. The above email addresses is monitored between 9am and 5:00pm on Monday to Friday, excluding Bank Holidays.
If you find any problems that are not listed on this page or you have specific accessibility needs that we're not meeting, get in touch with us through the above email address.
Enforcement procedure
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Compliance status
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 We are working to meet the AA standard shortly, see the details listed below.
Non-accessible content
The content in this website is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Not applicable.
Disproportionate burden
Not currently applicable but when cost implications are calculated and they fall into excessive costs to fix all of the accessibility issues that have been identified for Delta, they could be a disproportionate burden within the meaning of the accessibility regulations.
What we're doing to improve accessibility
Despite our understanding that fixing this website's accessibility issues may or may not be a disproportionate burden, we recognise the importance of improving the accessibility of our services where we can.
Please note that Delta uses Orbeon Forms, this is a 3rd Party software application for which the ability to rewrite the underlying code is not under our control. Therefore, some accessibility issues with this application may take a considerable amount of time to resolve, or may not ever be possible to resolve
Issues by Category table:
| Issue type | Non-Orbeon pages | Orbeon pages |
|---|---|---|
| Broken ARIA menu | 6-9 months | 6-9 months |
| Broken ARIA reference | 3-6 months | 6-9 months |
| Broken same-page link | 3-6 months | 6-9 months |
| Empty button | 3-6 months | 6-9 months |
| Empty form label | 3-6 months | 6-9 months |
| Empty heading | 3-6 months | 6-9 months |
| Empty link | 3-6 months | 6-9 months |
| Empty table header | 3-6 months | 12+ months |
| Fieldset missing legend | 3-6 months | 12+ months |
| JavaScript jump menu | 6-9 months | 12+ months |
| Layout table | 6-9 months | 12+ months |
| Link to Excel spreadsheet | 3-6 months | 6-9 months |
| Link to PDF document | 3-6 months | 6-9 months |
| Missing fieldset | 3-6 months | 12+ months |
| Missing form label | 3-6 months | 12+ months |
| Multiple form labels | 6-9 months | 6-9 months |
| No heading structure | 3-6 months | 6-9 months |
| Noscript element | 6-9 months | 6-9 months |
| Orphaned form label | 3-6 months | 12+ months |
| Possible heading | 3-6 months | 12+ months |
| Possible table caption | 3-6 months | 12+ months |
| Redundant link | 3-6 months | 6-9 months |
| Redundant title text | 3-6 months | 6-9 months |
| Skipped heading level | 3-6 months | 6-9 months |
| Suspicious link text | 3-6 months | 6-9 months |
| Tabindex | 3-6 months | 12+ months |
| Unlabeled form control with title | 3-6 months | 12+ months |
| Very Low Contrast | 3-6 months | 6-9 months |
Keyboard/Screen Reader issues
The following issues on the Collection Request and User Administration pages are expected to be fixed in the next 3 to 6 months:
- Press 'Tab' key for focus on the screen elements
- Press Shift + Tab to focus reverse order
- Ensure, "Skip to Main content" link functional
However, the same issues (as above) will be fixed in the next 6 to 9 months on the Orbeon Form Filler pages.
The issue to ensure screen readers can read the page content by tab order and mouse over will take 6 to 9 months to fix on the Collection Request pages, and over 12 months to resolve on the Orbeon Forms Builder/Filler pages.
Any feedback that we receive from users on accessibility issues will be investigated and we will prioritise improvements where possible.
Preparation of this accessibility statement
This statement was prepared on 28 October 2020. It was last reviewed on 28 October 2020. The website last underwent an external accessibility audit by the Digital Accessibility Centre on 20 July 2018.
Last updated: 29 October 2020